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 Services > Application Support & Maintenance

 

 

IbleSoft global delivery model is well equipped to help enterprises maximize their IT budgets from business-critical investments made in the past. IT departments of enterprises can leverage our expertise in a range of technical skills, deep domain understanding as well as proven track record to


 Reduce total cost of ownership
 Ensure improved quality and consistent services levels
 Increase returns from legacy applications by improving their stability
 Improve visibility in to state of existing applications
 Maintenance of existing code
 Solving day-to-day operational issues
 Version control of the application source code
 Development of add-ins to the application
 Periodic releases
 Documentation
 Performance enhancements
 Improve end user customer satisfaction


At IbleSoft, we have evolved processes to handle transitions and knowledge transfers seamlessly with our customers. We perform detailed root cause analysis and adopt a long-term view when deploying fixes to customer applications.


Our metrics driven processes covers business continuity and disaster recovery for our customers we employ a suite of tools such as Remedy and Tivoli to manage customer engagements effectively. This approach ensures alignment with customer expectations as well as reduction of risks. IbleSoft thus assumes complete ownership for the application maintenance and acts as an extended offshore team for the customer.

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